Our story. Our values.
For more than 20 years, FedPoint has operated effectively in the complex, large-scale, ever-changing federal benefits landscape. We are proud to support those who serve by delivering exceptional client and customer service and world-class benefits experiences that make federal and military lives easier, helping our customers understand their options and use the benefits they’ve earned.
Our mission
Create and deliver world-class benefits experiences for our customers, clients, and business partners.
Service excellence
We provide the highest levels of quality and service.
Respect
We value the talent, time, and objectives of everyone we work with and treat our customers and stakeholders as we would want to be treated ourselves.
Adaptability
We're able to shift focus quickly, continuously evolving, to embrace new opportunities.
Collaboration
We leverage expertise from all sources to gain consensus. We communicate effectively and with transparency among everyone we work with.
Courage
We're driven to make the tough decisions that are necessary to ensure optimal performance today and over the long term.
Continuous learning
We're committed to education, recognizing that skill and knowledge can never stand still. This begins with understanding all we can about our customers and industry.
Community
We're committed to stewardship through continuous support of what is working in our community.